At 111xp, we take your privacy seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you hold as a user of our Platform — including users based in Karachi, Lahore, Islamabad and across Pakistan.
Six core principles that govern how 111xp handles your personal data. Full policy details follow in the sections below.
We collect only the personal data that is strictly necessary to provide Platform services, complete KYC verification, process transactions and meet legal obligations. We do not collect data speculatively.
All data in transit is protected by HTTPS/TLS encryption. Stored data is subject to access controls, encryption at rest, and regular security reviews to guard against unauthorised access or disclosure.
You have the right to access, correct, export and request deletion of your personal data at any time, subject to applicable legal retention obligations. Requests are processed promptly through our support team.
111xp does not sell, rent or trade your personal data to third-party advertisers or data brokers. Data shared with third parties is limited to service providers acting under strict contractual obligations.
Personal data is retained only as long as necessary for the purpose for which it was collected, or as required by applicable legal or regulatory obligations. Account data is deleted or anonymised when no longer needed.
We use cookies and similar technologies to make the Platform function and to improve your experience. Non-essential cookies are categorised and described fully in Section 9 of this Policy.
This Privacy Policy ("Policy") is issued by the operator of the 111xp platform ("111xp", "we", "us", "our"), accessible at https://111xp.cam. It describes how we collect, use, process, store, share and protect personal data relating to registered users and visitors of the Platform ("you", "your", "User").
111xp serves users across Pakistan — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — and other jurisdictions where access to the Platform is permitted. We are committed to handling your personal data with care, transparency and respect, in compliance with the data protection obligations applicable under the operator's license jurisdiction and, to the extent applicable, recognised international standards.
Please read this Policy carefully. By registering an account, accessing the Platform or submitting personal data to us in any form, you acknowledge that you have read and understood this Policy. This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, which together form part of the agreement between you and 111xp.
For the purposes of this Policy, the following terms have the meanings set out below:
111xp collects the following categories of personal data, depending on how you interact with the Platform:
When you create an account, we collect: full legal name, date of birth, email address, country and city of residence (e.g., Karachi, Lahore, Islamabad), chosen username, contact number and your preferred language.
To comply with Know Your Customer and Anti-Money Laundering obligations, we collect: copies of government-issued photo identification (e.g., Pakistani CNIC, passport), proof of residential address, and proof of ownership of payment methods used on the Platform.
We record deposit and withdrawal transaction histories, amounts, timestamps, payment method references and associated currency (PKR where applicable). We do not store full payment card numbers or complete bank account credentials; this data is handled directly by our payment service providers.
We record wagering activity, game session data, bet history, win/loss records, and real-time Platform interactions including sports bets (e.g., PSL, ICC T20, football, UFC) and casino game sessions.
We automatically collect: IP address, browser type and version, operating system, device type and identifiers, referring URLs, session duration, pages viewed and error logs. This data supports Platform security, fraud prevention and performance optimisation.
When you contact our support team via live chat, email or any other channel, we retain records of those communications, including your contact details and the content of your enquiry, for quality assurance and dispute resolution purposes.
We collect personal data through the following channels:
We process your personal data only where we have a lawful basis to do so. The table below sets out our principal processing activities, their purposes and the corresponding legal bases:
| Processing Activity | Purpose | Legal Basis |
|---|---|---|
| Account Registration | Create and manage your user account; provide Platform access | Contract performance |
| KYC / AML Checks | Verify identity; prevent fraud, money laundering and underage access | Legal obligation; legitimate interest |
| Transaction Processing | Process deposits, withdrawals and PKR account balances | Contract performance |
| Customer Support | Respond to enquiries, resolve disputes, manage complaints | Contract performance; legitimate interest |
| Responsible Gambling | Monitor play patterns; enforce deposit limits and self-exclusion | Legal obligation; legitimate interest |
| Security & Fraud Prevention | Detect and prevent unauthorised access, fraud and abuse | Legitimate interest; legal obligation |
| Marketing Communications | Send promotional updates, bonus offers and Platform news (where opted in) | Consent (opt-in); legitimate interest |
| Platform Analytics | Improve Platform performance, user experience and content relevance | Legitimate interest |
| Legal Compliance | Meet regulatory, audit and law-enforcement obligations | Legal obligation |
111xp does not sell, rent or trade your personal data to third-party advertisers or data brokers. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:
Important: All third-party service providers with whom we share personal data are bound by contractual obligations that require them to process your data only for the purposes for which it was shared, to maintain appropriate security measures and to comply with applicable data protection requirements.
Given the international nature of online gaming platforms, your personal data may be transferred to and processed in countries other than your country of residence, including countries that may not provide the same level of data protection as your home jurisdiction.
Where personal data is transferred internationally, 111xp takes appropriate steps to ensure that such transfers are carried out in accordance with applicable data protection requirements. This may include relying on standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms recognised under the applicable data protection framework.
Users in Pakistan should be aware that their data may be processed outside Pakistan. By using the Platform, you acknowledge and consent to such international transfers as described in this Policy.
We retain your personal data for as long as is necessary to fulfil the purposes for which it was collected, to maintain your account and to comply with applicable legal, regulatory and audit obligations. The following retention principles apply:
When personal data is no longer required, it will be securely deleted or anonymised so that it can no longer be attributed to you.
111xp uses cookies and similar technologies (such as web beacons, pixel tags and local storage objects) to enable Platform functionality, improve your experience and gather analytical data. The following categories of cookies are used on the Platform:
Managing Cookies: Most web browsers allow you to control cookie settings through the browser's privacy or settings menu. Disabling strictly necessary cookies will impair Platform functionality. Disabling other cookie categories will not affect your ability to use core Platform features but may reduce the personalisation of your experience.
Subject to applicable law and regulatory constraints, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team using the details in Section 15.
Request a copy of the personal data we hold about you. We will provide this in a commonly used electronic format within the timeframe required by applicable law.
Request correction of inaccurate or incomplete personal data. Some corrections may require supporting documentation, particularly for KYC-verified fields.
Request deletion of your personal data. This right is subject to overriding legal obligations — for example, we may be required to retain KYC and transaction records for a minimum period under AML regulations.
In certain circumstances, request that we restrict the processing of your data — for example, while the accuracy of data is being contested or where processing is unlawful but you prefer restriction to deletion.
Where processing is based on consent or contract performance, request that we transmit your personal data in a structured, machine-readable format to you or a nominated third party.
Object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing activities where 111xp relies on legitimate interest as its legal basis.
We aim to respond to all data rights requests within 30 days. Where requests are complex or numerous, we may extend this period by an additional two months, of which we will notify you. We will not charge a fee for reasonable requests. We may need to verify your identity before processing a data rights request.
The 111xp Platform is intended exclusively for users who are at least 18 years of age, or the higher minimum age required by the applicable operator or license jurisdiction. We do not knowingly collect or process personal data from individuals below this age threshold.
If we become aware that personal data has been collected from a minor without appropriate parental consent, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has accessed the Platform and provided personal data, please contact us immediately at the details in Section 15.
Adults 18+ Only: Access to gambling services is strictly limited to adults. 111xp uses age verification as part of its KYC process. We encourage parents and guardians to use parental-control software to prevent minors from accessing gambling websites.
111xp implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss or destruction. These measures include:
Notwithstanding these measures, no transmission over the internet and no data storage system is guaranteed to be 100% secure. You are responsible for keeping your account credentials confidential and for notifying us promptly if you suspect that your account has been compromised.
The Platform may reference or interact with third-party payment services (such as familiar Pakistani payment methods including Easypaisa, JazzCash, Raast and banking services from HBL, UBL, Meezan Bank and Bank Alfalah). These third-party providers operate under their own privacy policies and data-handling practices, over which 111xp has no control.
The mention of these payment service names on the 111xp Platform is for contextual reference only and does not constitute an endorsement, partnership or affiliation in relation to gambling services. 111xp is not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policies of any third-party service you use in connection with your account.
111xp reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements or our data-processing practices. Amended versions of this Policy will be published on this page with an updated effective date.
Where changes are material, we will endeavour to notify you via a prominent notice on the Platform or by email to the address registered to your account. Your continued use of the Platform following the posting of an amended Policy constitutes your acceptance of the revised terms. We recommend that you review this page periodically.
If you have any questions, concerns or requests regarding this Privacy Policy, or if you wish to exercise any of your data rights, please contact the 111xp support team using the following details. We aim to acknowledge all privacy-related requests within 5 business days and to respond fully within 30 days.
Email: [email protected]
Subject Line: Privacy / Data Rights Request
Live Chat: Available on the Platform 24/7
Languages: English & Urdu (on request)
For responsible gambling enquiries, including self-exclusion requests or questions about play-protection tools, please visit our Responsible Gambling page.
Our support team is available 24/7 to help with data rights requests, account queries and responsible gambling concerns. You can also explore our FAQ for quick answers.